At BEPK, we believe gaming should always be fun — never a source of stress or financial harm. Our responsible gaming program gives every Filipino player the tools, information, and support they need to stay in control and play safely.
Responsible gaming isn't just a checkbox for us — it's built into every part of the BEPK platform. Here's what we do to make sure your experience stays healthy and enjoyable.
Every BEPK account goes through mandatory age verification during registration. We use government-issued Philippine IDs — passport, UMID, SSS ID, or driver's license — to confirm that every player is at least 21 years old before they can deposit or play.
You decide how much you spend and how long you play. BEPK lets you set your own deposit limits, loss limits, and session time reminders directly from your account settings — no need to call support, no waiting period to activate them.
If you feel you need a break, BEPK's self-exclusion feature lets you temporarily or permanently close your account. Cooling-off periods range from 24 hours to 30 days. Permanent self-exclusion is also available and is processed within 24 hours.
BEPK sends in-session reminders that show you how long you've been playing and how much you've spent. These reality checks help you stay aware of your activity so you can make informed decisions about whether to continue or take a break.
Our dedicated support team is available around the clock via live chat on the BEPK platform. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone about your gaming habits, we're always here for you.
All games on BEPK use certified Random Number Generator (RNG) technology to ensure fair outcomes. We operate transparently and are committed to maintaining a gaming environment that is honest, secure, and free from manipulation.
BEPK puts the power in your hands. Every tool below is available directly from your account dashboard — no forms to fill out, no waiting for approval. Just log in, go to your account settings, and take control of your play.
Set a maximum daily, weekly, or monthly deposit amount in Philippine Peso (₱). Once your limit is reached, BEPK will automatically block further deposits until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period.
Cap the amount you can lose in a given period. This is one of the most effective tools for keeping your gaming within a budget you're comfortable with. Set it once and BEPK handles the rest automatically.
Decide in advance how long each gaming session should last. When your time is up, BEPK will notify you and, if you choose, automatically log you out. Great for players in Manila, Cebu, Davao, or anywhere in the Philippines who want to keep gaming as a leisure activity — not a habit.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or place bets. The period cannot be shortened once activated, giving you a genuine, enforced break.
For players who feel they need a longer or permanent break, BEPK offers full self-exclusion. Your account will be closed, your marketing preferences will be removed, and you will not be able to re-register during the exclusion period. Permanent self-exclusion is irreversible.
Activating responsible gaming tools on BEPK takes less than two minutes. Here's how to do it step by step.
Visit the BEPK platform and log in using your registered email and password. If you don't have an account yet, register first — remember, you must be 21 or older.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
In the settings menu, find the "Responsible Gaming" section. All available tools — deposit limits, loss limits, session timers, cooling-off, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred limit or duration, and confirm. Restrictions take effect immediately. You'll receive a confirmation via email or SMS.
If you have trouble activating any tool, or if you want to request self-exclusion urgently, contact our 24/7 live chat support team on the BEPK platform. We'll take care of it right away.
All responsible gaming tools on BEPK are free to use and available to every registered player. There are no fees, no penalties, and no judgment — just support.
Honest self-reflection is the first step toward responsible gaming. Ask yourself these questions. If you answer "yes" to two or more, it may be time to use BEPK's responsible gaming tools or seek support.
Do you find yourself spending more money on gaming than you originally planned, even when you set a budget beforehand?
Have you ever borrowed money — from family, friends, or through GCash, BPI, BDO, or other means — specifically to fund your gaming activity?
Do you feel restless, irritable, or anxious when you try to cut back or stop playing?
Have you tried to win back money you've lost by playing more — sometimes called "chasing losses"?
Has gaming started to affect your work, studies, relationships, or daily responsibilities in a negative way?
Do you hide your gaming activity or the amount you spend from people close to you, like family members in Quezon City, Makati, or elsewhere?
Do you think about gaming frequently throughout the day, even when you're not playing — planning your next session or thinking about past wins and losses?
Have you ever used gaming as a way to escape from stress, personal problems, or difficult emotions?
If you answered yes to two or more questions, we strongly encourage you to activate BEPK's self-exclusion or cooling-off tools, and to reach out to our support team. You are not alone, and help is available.
BEPK operates within the framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), the government agency responsible for regulating and licensing gaming operations in the Philippines. PAGCOR's responsible gaming guidelines form the foundation of BEPK's own safe play policies.
Under Philippine law, online gaming is strictly limited to individuals who are 21 years of age or older. This is not just a BEPK policy — it is a legal requirement enforced across all PAGCOR-regulated platforms. BEPK takes this obligation seriously and enforces it at every stage of the player journey, from registration through to ongoing account monitoring.
PAGCOR's responsible gaming program promotes awareness of problem gambling, supports treatment and rehabilitation services, and provides resources for players and their families across the Philippines. BEPK actively supports these efforts and encourages any player who needs help to reach out to PAGCOR's responsible gaming resources directly.
To access PAGCOR's responsible gaming resources, visit the official PAGCOR website or contact their helpline. BEPK's support team can also provide guidance on how to reach PAGCOR's responsible gaming services.
Problem gambling is a recognized condition, and seeking help is a sign of strength — not weakness. Whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines, support is available.
Our 24/7 live chat team is trained to assist players who are concerned about their gaming habits. Reach us anytime through the chat icon on the BEPK platform. All conversations are confidential.
PAGCOR operates responsible gaming programs and can connect players with professional counseling and support services. Contact PAGCOR through their official channels for guidance and referrals to treatment programs in the Philippines.
Sometimes the most important step is talking to a family member or close friend. If gaming is affecting your life, opening up to someone you trust — a parent, sibling, or partner — can be the first step toward getting back on track.
Licensed counselors and psychologists in the Philippines are trained to help with problem gambling. BEPK encourages players to seek professional help if self-help tools and peer support are not enough. Your mental health matters more than any game.
If you share a device with children or teenagers, please ensure that your BEPK account is protected with a strong password and that you log out after every session. Never share your login credentials with anyone under 21.
We recommend using parental control software on shared devices to restrict access to gaming websites. Many free and paid options are available for Android, iOS, and desktop devices commonly used in Filipino households.
If you suspect that a minor has gained access to a BEPK account, please report it to our support team immediately. We will investigate and take action within 24 hours, including account closure and forfeiture of any associated funds.
BEPK has a zero-tolerance policy for underage gaming. Any account found to belong to a person under 21 will be permanently closed, all funds will be forfeited, and the matter may be reported to the relevant Philippine authorities.
BEPK is here to make sure every Filipino player — from Makati to Cebu to Davao — has a safe, enjoyable, and sustainable gaming experience. Join us, set your limits, and play the way gaming was meant to be played. You must be 21 or older to register.